At Staireuro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.staireuro.com or engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information
When you fill out a contact form, request a quote, or subscribe to our newsletter, we may collect:

  • Your name
  • Email address
  • Phone number
  • Address
  • Company name (if applicable)

b. Non-Personal Information
We also collect non-identifiable information automatically when you visit our website, including:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our site
  • Referring website or search engine

c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To respond to your inquiries and provide customer support
  • To process orders, quotes, and service requests
  • To improve our website, products, and services
  • To send promotional emails about new products, special offers, and updates (only if you have opted in)
  • To analyze user behavior and trends for internal marketing purposes
  • To ensure the security and functionality of our website

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, delivery services).
  • Legal Compliance: Authorities or regulatory bodies if required by law to comply with legal obligations, protect our rights, or enforce our website policies.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: Contact us to review, correct, or update your personal data.
  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe link in any marketing email we send.
  • Delete Your Information: Request the deletion of your personal data from our records, subject to legal obligations.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

8. Children’s Privacy

Staireuro does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.